Community Guidelines

Creating a safe, welcoming environment for everyone

Our Commitment

NorthernGlowPoint is committed to providing a safe, respectful, and enjoyable environment for all members of our community. These guidelines help ensure everyone can have fun and feel welcome.

Core Principles

1. Be Respectful

Treat all community members with kindness and respect. This includes:

  • Using polite and considerate language
  • Respecting different opinions and perspectives
  • Being patient with new players
  • Avoiding personal attacks or insults
  • Disagreeing constructively when opinions differ

2. Play Fair

Maintain the integrity of our games and community:

  • Do not cheat, exploit bugs, or use unauthorized tools
  • Do not create multiple accounts to gain unfair advantages
  • Report bugs and exploits instead of using them
  • Play games as intended without attempting to manipulate outcomes
  • Respect the spirit of friendly competition

3. Communicate Positively

Foster a welcoming atmosphere through positive communication:

  • Keep conversations friendly and constructive
  • Avoid excessive negativity or complaining
  • Celebrate others' achievements
  • Offer help and guidance to those who need it
  • Use appropriate language for all ages (18+)

Prohibited Behavior

Harassment and Bullying

We have zero tolerance for harassment, bullying, or targeted abuse of any kind. This includes:

  • Threatening, intimidating, or stalking other users
  • Repeatedly targeting specific individuals with negative behavior
  • Coordinating harassment campaigns
  • Publishing or threatening to publish private information

Hate Speech and Discrimination

Any form of hate speech or discrimination is strictly prohibited, including content that:

  • Promotes violence or hatred based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Uses slurs or derogatory language targeting protected groups
  • Spreads harmful stereotypes or misinformation

Spam and Misuse

Do not spam or misuse platform features:

  • Posting repetitive, irrelevant, or unsolicited content
  • Advertising external products, services, or websites
  • Soliciting money, donations, or personal information
  • Impersonating other users, staff, or organizations
  • Creating accounts solely to disrupt the community

Inappropriate Content

Keep content appropriate for our 18+ community:

  • No sexually explicit content or solicitation
  • No graphic violence or disturbing imagery
  • No content promoting illegal activities
  • No content that glorifies self-harm or dangerous behavior

Account Security

Maintain the security and integrity of accounts:

  • Do not share account credentials
  • Do not access others' accounts without permission
  • Do not sell, trade, or transfer accounts
  • Do not attempt to circumvent security measures

Reporting Violations

If you witness behavior that violates these guidelines:

  • Use the in-platform report button on the content or message
  • Contact our support team with details
  • Do not engage with or retaliate against violators
  • Provide screenshots or evidence when possible

All reports are reviewed promptly and confidentially. We take appropriate action based on the severity and context of violations.

Enforcement

Violations of these guidelines may result in:

  • Warning: First-time or minor violations typically receive a warning
  • Temporary Suspension: Repeated or moderate violations may result in temporary account suspension
  • Permanent Ban: Severe or repeated violations result in permanent account termination

We reserve the right to take action we deem appropriate based on the circumstances. Decisions are made to protect the community and maintain a positive environment.

Appeals

If you believe an enforcement action was made in error:

  • Contact our support team within 30 days
  • Provide relevant information about the situation
  • Remain respectful during the appeals process

We review all appeals fairly and respond as quickly as possible.

Updates to Guidelines

These guidelines may be updated periodically to address new situations or improve clarity. Continued use of NorthernGlowPoint constitutes acceptance of any changes. We encourage you to review these guidelines regularly.

Building a Better Community

These guidelines represent the minimum standards for participation. We encourage you to go beyond by:

  • Welcoming new members warmly
  • Sharing helpful tips and strategies
  • Providing constructive feedback
  • Contributing to a positive atmosphere
  • Leading by example

Together, we create the NorthernGlowPoint community. Thank you for doing your part to make it welcoming, fun, and safe for everyone!